3 Must-Ask Questions for Your Water Damage Restoration Contractor

7 May 2020
 Categories: , Blog

Discovering water damage on your property can cause a lot of stress, but having a professional water damage restoration contractor to handle the clean-up can make all the difference. The right water damage restoration company will not only be able to dry out the affected parts of your home but also can rebuild and repair the damage. 

How can you decide which water damage contractor is right for your needs? There are a few questions worth asking before you sign a contract.

What Happens After the Dry-Out?

The initial priority for you and your damage contractor should be making sure the source of the water damage is repaired and the affected area dried out completely. If you experienced a leak under your kitchen sink, for example, you'll want to have the leak repaired and have your kitchen cabinets, flooring, drywall, and other areas dried out thoroughly.

From there, though, you'll want to find out what the restoration contractor's course of action will be. Will they test for and mitigate mold? What about the removal of damaged or rotted wood? Any reputable restoration service should be able to provide you with a detailed timeline for your project.

Who Will Be Working on My Job?

Ideally, the mitigation and restoration professionals that will be working on your home will work directly for the company. It is not uncommon, however, for restoration companies to hire subcontractors for some of their work. If any contractors or outside businesses will be a part of your restoration work, ask for specific owner/company names so you can conduct your own research and read reviews before agreeing to the work.

How Will You Stand Behind Your Work?

Your restoration work should be done correctly the first time around. If a problem arises down the road, however, you'll want to make sure your restoration company will make it right. This is where it can make all the difference to choose a water damage restoration contractor that offers at least a two-year guarantee/warranty on their work. Doing so can give you some much-needed peace of mind. It also never hurts to ask for a list of references of past clients who have had similar restoration work done.

Choosing the right water damage restoration contractor can take a lot of the stress out of this difficult time, and by asking these questions of a potential restoration company, you'll be on your way to choosing with confidence.